Welcome to Professional Boundaries Training Limited, a training company specializing in professional boundaries for both professionals and volunteers working in housing support, health, social care, and all other auxiliary sectors.
With approval ratings averaging 88% by the hundreds of delegates having attended our last thirty courses*, this full day course may provide the professional boundaries training you are looking for whether it’s for your employees, a professional needing a one-to-one course, or for an organisation’s own trainers so they can develop their own in-house professional boundaries training.
THE IMAGES BELOW ILLUSTRATE SOME OF OUR SCENARIOS. WHICH DO YOU THINK ARE BOUNDARY CROSSINGS?
IS THIS TRAINING FOR YOU?
Whilst safeguarding of vulnerable adults is paramount for every organisation providing care and support, this training focuses on protecting both the person receiving the service AND the person / organisation providing the service. An allegation of inappropriate behaviour by the professional or volunteer can have serious consequences for all the individuals involved including the future existence of the organisation providing the care and support.
WHAT IS THE TRAINING ABOUT?
This full day training course looks at the research undertaken into professional boundaries** and is designed to encourage debate and discussion amongst delegates ( an ethical exercise ) about those “grey areas” of boundary crossings which many professionals will cross in their careers often inadvertently and with the intention of helping the person that is receiving their service. When such boundary crossings occur, how does it effect the “professional” relationship especially when viewed from the perspective of those receiving the service? If the “professional” relationship changes could this signal the start of what some researchers describe as “the slippery slope” into a boundary violation and a safeguarding investigation.
Delegates attending the course will have the opportunity to discuss in small groups a wide range of actions undertaken by a professional with a person receiving a service. They range from telephoning or texting, sending birthday cards, going to a cafe, giving or receiving a hug, smoking a cigarette, using the toilet, attending a function, giving lifts, etc. Delegates will be invited to determine whether such actions are boundary crossings and if so, which ones are potentially harmful and the reasons why.
The course then has three or four case scenarios for delegates to discuss in more detail the concept of “the slippery slope”. The course concludes with a look at three real cases that were subject to disciplinary procedures and featured in national media. What are the consequences and the impact of such boundary violations?
WHAT DOES THE TRAINING HOPE TO ACHIEVE?
To minimize the risk of one of their employees committing a boundary violation against a person receiving your service.
To have better trained staff who will think about their professional boundaries when in contact with a person receiving services so that their practice is safe.
To have staff that understand the importance of being an “ambassador” of their profession through their behaviour, actions, language, and appearance not only during their professional capacity but also in their personal lives.
To understand the reasons why professional boundaries must be maintained in their practice.
To understand that research suggests there are boundary crossings or boundary transgressions (which may not be harmful to the “service user”) and boundary violations (which are harmful to the “service user”).
To realise that certain actions and behaviours (even with the very best of intentions) can result in boundary crossings that have the potential for serious consequences for the people receiving services, their employer, and themselves.
To be very aware of a research hypothesis the “Slippery slope” i.e. that perpetual boundary crossings could result in an allegation or actual boundary violation.
* Click on the "Reviews" tab to see percentage scores by delegates attending the last 30 professional boundaries training courses.
** The Course uses evidence from the Council for Healthcare Regulatory Excellence, the Professional Boundaries Research Report by Sheffield Hallam University and the personal experience of the trainer.